Articles on customer service automation, AI, and how teams use BetterCX.
BetterCX's customer service center is the place where you can quickly and conveniently find answers to your questions and support tailored to your needs. Thanks to modern AI solutions, customer service is becoming simpler and more accessible than ever before.
Learn how to step-by-step add BetterCX's AI chatbot to any site via HTML and JavaScript - without complicated implementation and without rebuilding the entire site.
Wondering whether a chatbot or live chat is a better option for your business? Learn the key differences, advantages and disadvantages of both tools so you can consciously choose the option best suited to your business needs and customer expectations.
Artificial intelligence in customer service is no longer just a fashion accessory, but a viable tool that reduces response times, cuts costs and improves the customer experience. With AI, companies can automate repetitive questions, provide 24/7 support and efficiently transfer more difficult cases to consultants, while building customer loyalty and trust. Learn how to effectively implement AI in customer service and the benefits it brings to your organization.
Install bettercx-widget, render BetterCXWidgetReact, and pass publicKey. Quick notes on HTTPS, allowed origins, and dashboard configuration that matches the live product.
Ship BetterCX on Next.js without SSR footguns: a client component, dynamic import with ssr:false, and a pk_ public key from the dashboard. Includes a tight go-live checklist.
Install BetterCX Widget from the WordPress.org directory, paste your pk_ key, enforce HTTPS, and allow your domain origins. No theme edits required.
