AI Assistant 24/7
AI chatbot handles customers 24/7 on website, Facebook WhatsApp, Instagram, email. Instant responses qualify leads & boost conversions by 20-30%.
AI Chatbot, which recommends products and boosts sales for e-commerce
Use case: Shopify, WooCommerce, and PrestaShop stores. BetterCX syncs catalog and order data so the AI can answer stock, shipping, and returns questions and recommend products from your real inventory.
BetterCX smartly recommends products, boosts sales, tracks orders & recovers abandoned carts as bonus – Shopify ready.
AI SOLUTION FEATURES
AI Chatbot for service businesses – 24/7 assistant, lead qualification & meeting booking
Automated customer service via chat, email, WhatsApp. More qualified leads & meetings. Same team size.
Lead Qualification by AI
AI analyzes customer intent, asks precise qualifying questions, saves leads with full context. Team gets ready-to-close enquiries – 50% less prospecting time.
Meeting Scheduling
Chatbot converts conversations into booked meetings – customers self-select time slots. Google/Outlook calendar sync, zero no-shows via SMS/email reminders.
Smart AI Mailbox
AI generates email replies from templates + conversation context. Automated follow-ups, personalization – 3x faster service while maintaining quality.
E-commerce AI in 3 steps - set up BetterCX in 5 minutes
Connect your online store
Link your Shopify, WooCommerce or PrestaShop store. The AI chatbot automatically syncs your product catalogue, stock levels and order statuses - customers get real-time answers without manual updates.
Set up the knowledge base
Add your return policy, shipping info and FAQ. The AI handles repetitive support questions on autopilot - fewer tickets, faster resolution, happier customers.
Add the chatbot widget to your store
Using WordPress with WooCommerce? Install the BetterCX plugin. Shopify, PrestaShop or other platform? Just paste our script tag. Done - your e-commerce AI assistant is live and selling.
AI-powered conversation analytics that drive sales
See what your online store customers really ask. BetterCX groups chatbot conversations by topic, tracks customer sentiment, and highlights missed sales opportunities - all in one e-commerce dashboard.
Learn more
Automate customer service for free – no card required
Try our AI customer support chatbot today. Sign up in minutes or book a quick demo with our team.
Connects with your favourite customer service software and sales tools
Link BetterCX to your CRM, e-commerce platform or email. No coding, no hassle.
FAQ
Frequently asked questions
An AI chatbot for e-commerce is a virtual assistant embedded in your online store that answers customer questions, recommends products, tracks orders, and handles returns - automatically and around the clock. BetterCX connects directly to your Shopify, WooCommerce, or PrestaShop store and syncs your product catalogue, stock levels, and order statuses in real time.
BetterCX plugs into your store through native integrations. It automatically pulls your product data, inventory, shipping policies, and order information. For WooCommerce on WordPress, install the BetterCX plugin. For Shopify and PrestaShop, paste a single script tag into your theme. No custom development, no API configuration.
Yes. BetterCX engages shoppers the moment they hesitate - answering sizing questions, explaining shipping costs, or clarifying return policies in real time. Instead of leaving your store, visitors get instant answers and complete their purchase. E-commerce businesses using an AI chatbot for customer support typically recover 15–25% of otherwise abandoned carts, directly boosting conversion rates.
Absolutely. When you add your return policy, delivery information, and FAQ to the knowledge base, BetterCX resolves the repetitive questions that flood your inbox - shipping times, sizing, stock availability, refund status. E-commerce businesses using AI chatbots typically see a 40–60% reduction in support tickets within the first month.
Yes. BetterCX has access to your full product catalogue and can suggest items based on what the customer is looking for. If a shopper asks "Do you have wireless headphones under $50?", the AI chatbot searches your inventory and presents matching products - turning a support conversation into a sale.
The chat widget is fully responsive and works on desktop, tablet, and mobile. Your customers get the same fast, accurate answers regardless of device. BetterCX keeps the conversation consistent across channels so no context is lost when a customer switches from mobile to desktop.
Yes. BetterCX supports multilingual conversations, which is essential for e-commerce stores selling internationally. The AI understands and responds in the customer's language - no separate bots needed per market. This means your Shopify or WooCommerce store serves global customers without hiring multilingual support staff.
Have another question? Write to us or schedule a demo.